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Instead of cutting the wages of the least skilled, they put pressure on the most skilled to be more creative.
Exploiting the poor is just such crap; why aren’t we ashamed to do that?
Ashamed that we can’t run our own businesses—the businesses we invented—well enough to make them work? As a new company, instead of trying to mindlessly cut costs by outsourcing, we added value by creating products our customers would pay a premium for!
From the book, Heffernan, Margaret. “A Bigger Prize.”