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Day: October 15, 2026

Two people discuss customer needs, highlighting learning through sales in a softly lit, open Indian setting.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 9. A sale is a learning machine

Learn how sales reveal customer pain points to enhance product development. Discover the importance of asking the right questions and documenting feedback.

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Overhead view of a vintage telephone and notes on an Indian-themed table, relating to founders doing initial sales themselves.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 8. Do the first sales yourself

Learn why founders should handle initial sales to grasp customer needs and refine the sales process before hiring a salesperson.

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A quiet Indian living room with a solitary chair under soft morning light, symbolizing the art of closing sales.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 7. Seven golden rules for closing

Learn seven essential sales closing rules for founders. Move conversations to decisions, avoid pitfalls, and address real concerns effectively.

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Two people engaged in a sincere conversation, illustrating building trust in sales, seen through a glass doorway.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 6. The quickest way to win confidence

Learn to build trust in sales through sincerity, knowledge, and proof, especially for skeptical buyers. Understand their world and show your work.

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Close-up of a vintage earthen tea cup symbolizing the importance of 'why' in sales conversations.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 5. The three-letter word

Learn how asking 'why' in sales can transform sceptics into buyers by revealing true concerns. Discover Bettger's insights on effective sales conversations.

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An Indian entrepreneur organizes blank index cards, illustrating preparation systems to conquer fear in sales.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 4. How to conquer fear

Learn practical steps to manage fear in sales and founding using preparation and systems, not just confidence. Turn fear into a manageable task.

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Quiet Indian workspace reflects the power of enthusiasm in sales from Bettger's experiences, with warm light and personal touches.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 3. The power of enthusiasm

Learn how genuine enthusiasm, not loud energy, transforms sales success. Discover Bettger's approach to focusing on customer needs for effective results.

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Indian home workspace with personal items, symbolizing a startup founder's early sales efforts before first customer.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 2. The four sales before the first customer

Learn the four crucial sales a startup founder must make before acquiring their first customer, focusing on family, employees, angels, and customers.

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An Indian entrepreneur thoughtfully examines a prototype product, highlighting the article's focus on learning to sell effectively.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

Chapter 1. The skill nobody taught you

Learn why selling is crucial for founders, often overlooked in Indian education. Discover how enthusiasm and organization can overcome selling fears.

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Person reading 'How to Sell' book with a blank notebook nearby, illustrating the book's practical approach to learning sales.
  • by Dr Aniruddha Malpani
  • Posted on October 15, 2026October 15, 2026

How to use this book

Learn to master sales skills with a step-by-step approach. Practice, document experiences, and use the 'Customer Truth' notebook for insights.

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